Budget Truck Rental

I just called Budget RENTAL OPERATIONS INC at 12 Plaze Drive Monticello, NY (845) 794-2785. Is anyone else getting tired of the customer service employees that could give a crap less about the company that pays them? I called to rent a truck from them, and the girl that answered made it seem like I was bothering her for existing.  “Hi I want to Rent a -”  “HOLD on…”  Wow. I was on hold for 4 minutes 37seconds  (my phone has a timer) and nothing. So I promptly hung up and called another location. I wonder how much business is lost at the customer service level?

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